Module 5.3: Governance and Metrics

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Governance and Metrics

Sustainable ORCID integration requires clear governance and measurable outcomes.

Governance Questions

• Who owns ORCID-related policy and support?
• How are updates communicated across teams?
• What is the escalation path for unresolved issues?

Metrics to Track

• Linked ORCID records.
• Metadata quality improvements.
• Support ticket volume and resolution time.